HBOX – Terms and Conditions

Last Updated: 2025

Welcome to HBOX. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related content operated by HBOX, headquartered at 11 Apex Drive, Suite 300A, Marlborough, MA 01752, United States (“we,” “us,” or “our”).

By accessing our website or engaging with our services, you agree to comply with and be bound by these Terms. Please read them carefully before using our website or entering into any engagement with us.

1. Use of Our Website and Services

1.1 You agree to use our website and services responsibly and solely for lawful purposes.
1.2 You must not misuse our website by introducing malicious software, attempting unauthorized access, or interfering with its normal operation.
1.3 We reserve the right to modify, suspend, or discontinue any aspect of the website or our services at any time, without prior notice.

2. Intellectual Property Rights

2.1 All content on this website including text, graphics, code, layouts, designs, and digital materials is the intellectual property of HBOX or its licensors.
2.2 You may not copy, reproduce, distribute, or modify any material from our website without our prior written consent.
2.3 Any intellectual property developed under a signed Development Work Agreement becomes the client’s property only after full payment is received, as stated in the contract.

3. Client Projects and Deliverables

3.1 Any design, mobile app, web platform, or software project we deliver will adhere to the scope and specifications outlined in the client’s signed agreement.
3.2 Ownership of source code, design files, or other deliverables transfers to the client only after full payment has been made.
3.3 Until full payment is received, all source files and code remain the exclusive property of HBOX.
3.4 We reserve the right to display completed projects in our portfolio, website, and marketing materials.

4. Payments and Refunds

4.1 Payment schedules and milestones are defined in each client’s signed contract.
4.2 The initial (project initiation) payment is non-refundable once work has commenced, except as stated in the Development Agreement.
4.3 Refunds, if applicable, will be processed only under the conditions outlined in the Refund Policy of the Development Agreement.
4.4 All payments must be made through authorized payment methods communicated by HBOX.

5. Third-Party Tools and Integrations

5.1 Some projects may require integration with third-party APIs, plugins, SDKs, or services.
5.2 HBOX is not responsible for third-party licensing fees, service disruptions, or changes to third-party policies.
5.3 Clients are responsible for maintaining any required subscriptions, credentials, or accounts associated with third-party integrations.

6. Confidentiality

6.1 Both parties agree to maintain strict confidentiality regarding any proprietary or sensitive information shared during discussions or development.
6.2 HBOX will not disclose client information without explicit consent, except when disclosure is required by law.

7. Warranty and Support

7.1 HBOX guarantees that all deliverables will be free of functional defects for 30 days from the date of final acceptance.
7.2 We provide 30 days of complimentary post-launch support for bug fixes and technical issues directly related to the agreed project scope.
7.3 Feature changes, new requests, or issues caused by third-party systems will be treated as new work and billed separately.

8. Limitation of Liability

8.1 HBOX shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
8.2 In all cases, our total liability shall not exceed the total amount paid by the client for the specific project associated with the claim.

9. Termination

9.1 Either party may terminate a project agreement with written notice, as defined in the signed contract.
9.2 Upon termination, the client will be invoiced for all completed work up to the termination date.

10. Privacy and Data Protection

10.1 By using our website or services, you consent to the collection and use of information as described in our Privacy Policy.
10.2 We take reasonable technical and organizational measures to protect client and user data from unauthorized access, alteration, or disclosure.

11. Governing Law

This Agreement and any related disputes shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
All disputes shall be resolved in the courts located in Marlborough, MA, United States.

12. Updates to These Terms

We may update or revise these Terms from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page, and continued use of our website or services constitutes acceptance of the most recent Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: info@hbox.digital
📍 Address: 11 Apex Drive, Suite 300A, Marlborough, MA 01752, United States